80Twenty is a boutique marketing recruitment agency that connects high-growth companies with exceptional candidates.
About the Company
Our client is one of the most recognized quick-service restaurant brands in the world, with over 7,500 locations across the globe serving tens of millions of fans each week. Built on a culture of bold self-expression and a genuine connection with its communities, the company has earned cultural relevance far beyond its category. They are part of the world's largest restaurant group and continue to push the boundaries of what a QSR brand can do — in technology, innovation, and marketing sophistication.
About the Role
This is a cross-functional orchestration role at the center of how the marketing organization plans and executes. The Sr. Analyst, Marketing Operations owns the end-to-end Experience Planning process — connecting strategy to execution across national and test marketing cycles — while also supporting the company's growing Insights and Analytics capabilities through an internal initiative called Artemis. Reporting to the Manager of Marketing Operations, this role sits at the intersection of planning, governance, and cross-functional alignment, touching Brand, Product, Digital, Finance, and Insights on a daily basis.
Key Responsibilities
- Own the end-to-end Experience Planning process for national and test marketing cycles, including calendar development, milestone management, and cross-functional alignment
- Drive quarterly planning cycles by coordinating inputs across Brand, Product, Digital, Finance, and Insights teams to ensure aligned priorities and on-time deliverables
- Facilitate planning kickoff and alignment sessions, partnering with Brand Planning and Product Marketing to define objectives, priorities, and business context
- Manage integrated experience calendars, ensuring accuracy and alignment across national and test planning timelines
- Coordinate cross-functional working sessions and governance forums, maintaining clear agendas, decision tracking, and follow-through on key milestones
- Develop and distribute executive-ready Experience Bulletins, Readiness Documents, and National Experience Summaries to support launch alignment and execution readiness
- Support the Artemis program by aligning measurement and reporting capabilities with marketing planning workflows and integrating them into operational cadence
- Identify risks, misalignments, and planning gaps, escalating with recommended solutions to ensure timely resolution
- Maintain and evolve planning tools, templates, and governance artifacts that support scalable, repeatable processes
- Partner with Product, Menu, and Digital teams to surface dependencies, sequencing considerations, and feasibility inputs for experience planning recommendations
Qualifications
- 4+ years of experience in marketing operations, experience planning, program management, or cross-functional marketing coordination
- Strong understanding of marketing planning processes, campaign execution, or product launch coordination
- Demonstrated experience working across Marketing, Product, Digital, Finance, and Insights functions
- Proven ability to manage complex calendars, milestones, and cross-functional dependencies simultaneously
- Strong written and verbal communication skills, with experience producing executive-ready materials and presentations
- Comfortable operating in fast-paced, ambiguous environments with evolving priorities
- Proficiency in planning and collaboration tools such as Asana, Monday.com, Smartsheet, Excel, and PowerPoint
- Experience building scalable processes, templates, and planning frameworks is a strong asset