Project Manager


Date Published: 26 March 2024

Our client, a full service marketing agency based in Lakeland, Florida is hiring for a Project Manager to join their successful and growing team. The agency is going through a period of sustained growth, winning multiple well known national accounts both B2B and B2C. The Project Manager will be responsible for overseeing the successful delivery of client campaigns, ensuring they are on time, within budget and to a high standard. This role will have a particular focus on email, CRM and marketing automation so experience working within those channels is essential for the role.


  • Structure project plans, including roles and responsibilities, objectives, deliverables, and
  • work back plans with clear ownership to ensure project success from initiation through delivery.
  • Become the hub of information on assigned project portfolio.
  • Manage high volume and complexity projects with a blend of abilities to support logic-driven, consumer- centric consumer journeys, online campaigns tailored to markets and personas and customized digital experiences utilizing CRM resources.
  • Manage projects comprised of landing pages, emails, e-newsletters, QAing in CRM/MA ecosystem, deploying forms on existing websites, etc.
  • Directly support project leaders with strategic recommendations, operational rigor, and creative partnership.
  • Establish project standards, cadence, and version controls for project documentation and workflow to ensure the success of programs, and proactively develop new project tools and templates where needed.
  • Execute against project plan, scope, timing, budget, and resources: manage agendas and action items, owners, due dates, statuses, identify & mitigate risks, lessons learned, and risks.
  • Track and report on key metrics and use problem-solving skills to logically structure ambiguous problems, identify sources of data, conduct analysis, derive key insights, and deliver recommendations.
  • Drive team momentum and execution across cross-functional groups.
  • Deliver regular cross-functional partner communications.


  • Bachelor’s degree preferred.
  • Demonstrated competency and experience managing projects for CRM and marketing automation type service is essential.
  • 2-4 years of experience in program/project management
  • Experience managing multi-channel marketing projects/initiatives within an agency organization preferred.
  • Ability to set and develop timelines, project management task lists, and divisions of duties preferred.
  • Ability to manage logistics, operations, schedules, and production coordination preferred.
  • Ability to influence cross-functional collaboration of teams preferred.
  • Execution-driven – oriented toward not just creating plans but able to influence and push teams to drive tangible results preferred.
  • Cross-functional collaboration skills, and comfort with using influence instead of authority to drive collaboration preferred.
  • Proactiveness and creativity, to offer solutions and new work streams that improve chances of project success preferred.