80Twenty is a specialized staffing and recruiting firm that finds and places exceptional growth talent — the 20% that drives 80% of results. We specialize in Sales, Marketing, Account Management, Customer Success, and Creative roles, connecting scaling companies with exceptional talent and championing every candidate we work with from first call to first day.
Our client, a privately owned full service agency working with top tier consumer tech brands including Bose, Canon, Lego and more, is hiring for an Account Director to join their growing San Francisco based team.
The Account Director is the most senior client services lead within the agency, and own the relationship with our client's largest account. This is a highly strategic Account Director role, where you will be responsible for owning and building the relationship with the client, understanding their business and objectives and helping developing a 360 integrated campaign to help them achieve their goals. This person will have more junior account managers reporting into them and will have their support on accounts, and will also work closely with cross functional teams across content, creative and paid media.
Responsibilities:
- Own the day-to-day relationship with a Fortune 500 client across creative, content, media, and production
- Lead client meetings, drive recommendations, and build the kind of trust that generates organic growth
- Review every deliverable through the client's lens before it goes out — full authority to send work back when it is not ready
- Identify and close organic growth opportunities including upsells, renewals, expanded scopes, and new service lines
- Manage account P&L with a clear understanding of margins, utilization, and FTE burn
- Manage and develop four direct reports, setting clear expectations and holding people accountable
- Provide forward resource estimates weekly and run your pod with discipline across standups, time tracking, and delivery timelines
- Bridge SF and NYC teams with monthly travel to Brooklyn and clear async communication across time zones
Requirements:
- 5 to 10 years in account management at an integrated, creative, or digital agency
- Proven track record managing client relationships worth $2M or more annually
- Experience across creative production, content, and paid media campaigns
- Demonstrated ability to manage, develop, and hold direct reports accountable
- Strong grasp of agency economics — margins, utilization, and how agencies make money
- Based in the SF Bay Area with the ability to work in-office Monday through Thursday and travel to NYC regularly
- Has worked at a small to mid-size agency under 200 people
- Fortune 500 client experience, particularly in consumer electronics, tech, or e-commerce, is a plus
- Experience with distributed or international production teams is a plus
- Performance marketing background beyond brand is a plus
- An established West Coast client or industry network is an asset
Compensation:
Salary: $155-175k base + bonus
Onsite role in San Francisco (Mon-Thu on-site, Fri wfh)
Monthly travel to NY